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The Departmental Set up at Head Quarter Level & Divisional set up in the field, assists General Manager for running the Railways. Various departments namely, Engineering, Mechanical, Electrical, Signal & Telecom, Operations, Commercial, Safety, Accounts, Security, Personal & Medical headed by a Senior Administrative Grade / Higher Administrative Grade officer, provide Technical and operational support to the Divisions in Train operations.
Northeast Frontier Railway has Five Divisions namely, Tinsukia, Lumding, Rangiya, Alipurduar & Katihar & at field level these Divisions are directly responsible for Train operations and reports to General Manager. Each of these Divisions is headed by Divisional Railway Manager, a Senior Administrative Grade officer of the rank of Joint Secretary to Government of India.
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